FAQs

Where can I purchase your products?

Currently, individual, bulk, and custom orders are taken online or in person and orders are only available to be picked up or delivered within Connecticut. You can also find us a various fairs and festivals throughout the state--follow us on Instagram (@sweetlabconfections) or like us on Facebook to see where we'll be next!

How do I place an order?

To order, go the Shop page to send your request.

Are your products allergen free?

All products contain milk and the chocolate caramel contains soy. The kitchen where the caramels are produced works with nuts, soy, shellfish, and eggs. If you are concerned about a specific ingredient, please feel free to contact us.

How long do the caramels last?

To maximize the quality, it is recommended to enjoy your caramels within 3 weeks if they are stored at room temperature. If they are stored in the refrigerator, they keep well for up to three months. 

Do you do favors for events (weddings, showers, parties, etc.) or promotional items for corporate events?

Of course! Head over to the Custom orders page to see examples and contact us to get the process started.

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